Privacy Policy

Information We Collect

When you submit a form, Webteqno may collect your name, email address, business name, website URL, service interest, message, source page, referrer, and IP address for spam prevention and inquiry management.

Unfinished Form Drafts

When you begin entering information into a website form, we may temporarily save the fields you complete even if you do not submit the form. We use this to understand form drop-off, prevent accidental loss, and link a draft to a later completed submission. We never send email, make sales contact, or add anyone to marketing because of an unfinished draft alone. Draft capture stops when you decline cookie consent.

Draft Retention

Identifiable information in an unresolved draft is retained for 30 days. It is then permanently anonymised: entered values, IP address, user agent, referrer, and linkable draft identifier are removed while the non-identifying audit row and aggregate completion metadata remain. Draft rows and completed leads are never deleted by this process.

How We Use It

We use submitted information to respond to inquiries, prepare scopes, manage leads, improve website performance, and maintain basic security and abuse prevention records.

Lawful Basis And Your Choices

We rely on legitimate interests for short-lived form recovery, form-performance measurement, security, and inquiry administration. We limit what is collected, suppress unfinished drafts from outreach, and honour your right to object. You may decline optional capture using the cookie controls or contact us to request access, correction, restriction, anonymisation, or erasure of personal information.

Analytics And Scripts

This website may use analytics, tracking, or chat tools configured by Webteqno. These tools may collect usage information according to their own privacy policies.

The chat assistant on this website is an AI assistant powered by Anthropic's Claude. Messages you type in the chat are sent to Anthropic to generate replies and are stored in our website database, together with the page you chatted on and a salted hash of your IP address, so we can answer follow-up requests, review conversation quality, and prevent abuse. Chat transcripts are kept for up to 180 days. If you choose to leave your name and email in the chat, they are saved as an inquiry like a contact form submission. Please do not share passwords, payment card, bank, or ID numbers in the chat; the assistant removes card and ID numbers it detects before storing a message.

Data Sharing

We do not sell personal information. We may share necessary data with service providers used for hosting, email delivery, analytics, AI chat processing, or project communication.

Data Security

Admin access is session-protected, contact submissions are stored in the website database, and uploaded files are restricted from executing server-side code.

Contact

For privacy questions or data requests, email info@webteqno.com.